Call Back Service

We are specialized in providing services like Callback. We provide fast and steady service like callback for rectifying the needs of your customers. Additional features of our services are efficient service management; Flexible matrix and billing rate, setting own rates etc. It can remind the agents automatically for the Callback. These services are applied specially for customers who apt for business lines and online trading.

What is call back feature ? Call Back feature is when a person call a number and then disconnect and immediately that dialed number calls back the person. Now the person can enter another phone number and get connected to that phone number! This kind of phone number which calls back a person is also known as DID ( Direct Inbound Dialing) or Direct Dial-in. Implementing Call Back Service using IVR Call back feature is implemented using a smart IVR ( Interactive Voice Response) System which performs three tasks :- Detect caller ID Detect caller ID and look up in a database if the caller id is a registered for call back service. Toll free Number If the detected Caller ID is a registered user for call back service, then make an outbound call. Bridge with the earlier call Once the Caller ID picks up the call, prompt for entering a phone number. The IVR then makes another out bound call to this entered phone number and bridge with the earlier call. Direct Dialing Call Recently, this kind of call back service is also available as web based service where a user just login to a website, enters his own registered number and then the other number with whom he wants to speak to. Call back service is used where direct dialing is costlier.

Potent Infotech Pvt. Ltd. is a dynamic and innovative IT solutions provider specializing in comprehensive IT services and end-to-end turnkey project execution. Established with a vision to empower businesses through technology, Potent Infotech delivers customized solutions tailored to meet the unique needs of clients across various industries. Our core services include software development, IT infrastructure management, system integration, cloud solutions, cybersecurity, and digital transformation consulting. We also offer turnkey project solutions right from concept development and system design to implementation and post-deployment support ensuring seamless delivery with precision and efficiency. Backed by a team of skilled professionals and a commitment to quality, Potent Infotech Pvt. Ltd. strives to be a trusted technology partner, driving growth and operational excellence for businesses in the digital age. .

A SMS Call Back to your Virtual Call Centre can also be configured, Your client sends an SMS to your SMS ID and our Server calls to his mobile number from where he had sent the SMS and then Broadcast your Voice Introduction Message, then as per option key by him call gets connected to you.Same way you can also Setup Survey, Feedback, etc. based on Choice Option & Voice Mail.Contact us for detailed proposal & demo as per your requirements.

Add a callme back button to your website, emails or banner advertising to maximise your potential sales and catch prospective customers who might not otherwise get in touch. By using this wherever browsers may feel more comfortable speaking to a real person, you can reduce the number of prospects that leave your site and vastly improve the quality of customer communications.

Join hands with us to offer one of the most contemporary mode of communication. Easily manage and generate PINS while keeping a tab on your business through our online billing portal. ANI, Web Call Back and SMS call back services can prove to be a pot of gold for your organisation!

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A new suite of services to access your account via SMS.

A new suite of services to access your account via SMS.

A new suite of services to access your account via SMS.

A new suite of services to access your account via SMS.

A new suite of services to access your account via SMS

A new suite of services to access your account via SMS.

VoIP InfoTech introduced its Call Back Service with a motive to initiate multiplicity of techniques and effective use of resources in facilitating long distance calls. Our web Call me Back offers A to Z global VoIP call termination facilities at competitive pricing. Our best Call me Back service defines straightforward long distance calls on provision of varied origination techniques with service providers. At VoIP InfoTech, we assure of webpage configured to associate with the web Call me Back computer circuit. Thus, our global Call me Back service provider image is firm as a platform that introduces a cost-cutting replacement to costly international call charges. The multiplicity of connecting to interface for assisting automatically an international dial is resourceful, user-friendly, and low prices without call volume commitments. VoIP InfoTech Call me Back phone service is a simplified SIP trunk dialing enabled with interface that provides detailed information about customer s usage and balance information. DID Call me Back service is a best alternate for Calling Card Operators, Carriers, Internet Service Providers, VoIP Telephone Service Providers and large companies. The web Call me Back performs its function either through ANI Call me Back or pinless Call me Back. Define ANI / DID Call me Back ANI / DID Call me Back ensures long distance dialing by giving its users access to a specific number. The users can contact the accessible number, consequently Call me Back server unplugs the call mechanically and revert call to registered users. Revert calls are aimed at communicating the destination dialing number. Define Pinless Call me Back Pinless Call me Back service or caller ID enables users to make long-distance calls by connecting or dialing to an access number assigned. Similar to ANI / DID the servers, the processors in pinless system also detach or unplug to Call me Back. The revert call further, enquires about destination dialing number. Call will only be reverted if user is registered. Synopsis of Call me Back service features: - The below mentioned facts are highlights of how users are benefited by opting for cheap Call me Back service. Audio Codes & Signaling Protocols amid Call me Back Service by Web, ANI/DID and Pinless (Caller ID). Service Availability of 99.9% with use of any SIP compatible terminating gateways or carriers. Optimal Network Functionality and Performances with easy Integration into existing VoIP environment., Few Methods to Initiate Call me Back Response on Our VoIP InfoTech Servers: - These are few steps or initiation that occur Call me Back from our servers or processors. Dial a specific phone number assigned by us (This callback solution by access numbers are known as ANI/DID callback or Pinless Callback) Visit a pre-assigned URL to click on the web URL (Revered as Web Call me Back) Raise an alert via sending an SMS message (This is known as "SMS Call me Back") Users can also create customized actions created by using our VoIP server APIs

A new suite of services to access your account via SMS.

A new suite of services to access your account via SMS.

If a prospect requests to be called at a later time, the agent can enter the same In to the prospect record and the dialer would call him back at the requested time.

A new suite of services to access your account via SMS.

Call Back Service

A new suite of services to access your account via SMS