DBA Support
Price On RequestDBA support to ensure maximum availability of database at optimal cost Mphasis Data Engineering provides leveraged / dedicated DBA support and Application DBA support to maintain the availability, recover ability, reliability and performance of your database and database SW, covering a wide range of technology, as listed below. We provide Business As Usual (BAU) support, Lights-on-Support, and Run The Bank (RTB); Change the Bank (CTB) and DB special projects in Managed Services fashion or augment DBA staff for your operational support. Midrange Oracle Oracle ERP ( Oracle eBusiness Suite ) Sybase MS SQL Server DB2 UDB, Informix, Ingres HP Vertica Teradata MySQL & PostgresMain Frame DB2 and IMS The key DBA tasks include: Install, Monitor, Maintain, Performance tune, Patch / Upgrade, DB Hardening and Security, Incident & Change Management, Design & Implement DR, Replication & HA configurations based on DB Recovery Time Objective (RTO) and RPO ( Recovery Point Objective) Schema / Data Management - Design, Develop, Maintain, Release Management, Application + Query Performance Tuning, Archive / Purge, Test Data Generation & Management. Manage high critical production environments and non-production environments. Leveraged DBA Support Model [+] Enlarge this image Case Studies Supporting 3 large Telecom companies, 2 in the US and 1 in APAC, covering more than 300 productions database across Oracle, SQL Server, Informix and DB2 ( MF and LUW) technologies. Providing 24x7 on call DBA support for 2 large banks in APAC region and in the US. 16x5 production DBA support and development database support to a major logistics company in Europe. Proving 24x7 Oracle eBusiness suite administration support for a large Money Transfer company, a leading bakery and an earth movers manufacturing company in the US, with multi node Oracle RAC and Data Guard setup. The Mphasis Advantage Large Data Engineering TeamFlexible Support Models ( 24x7 / 14X7 / 12x5 / 8x5 )24 X 7 X 365 with optimal expert resource on rollProven leveraged DBA models, Get 24x7 Support with minimal cost70% of the DBAs are on-Call, Experts available on-DemandAttrition proofed Oracle DBA / ERP DBA supportFaster resource ramp-up for support and project worksOn-demand DBAs for special needsMore DBA specialist hands at the time of crisisOff-shore support DBAs can be leveraged database projects / initiativesCan leverage experts for special Oracle areas like RAC, DG & SQL Server HA/DRsWell documented processes, lessons learned, best practices and knowledge baseOCP, MCSE, ITIL, PMP, Certified DBAsProductivity improvement starting 9th month15% to 25% cost reduction as the off-shore support matures